What does interactional fairness focus on during the decision-making process?

Interactional fairness emphasizes the importance of the quality of interpersonal treatment that individuals receive during the decision-making process. This concept is rooted in the idea that fairness is not solely about the outcomes of decisions but also about the manner in which processes are conducted and how individuals are treated.

When interactional fairness is prioritized, it concerns itself with the respect accorded to individuals, transparency in communication, and the dignity with which employees or candidates are treated throughout the process. This can include being provided with adequate information regarding decisions, being listened to, and having their viewpoints acknowledged.

Thus, focusing on the degree of respect and the quality of interpersonal treatment aids in fostering a trustful and respectful environment, which can significantly impact employee morale, satisfaction, and perceptions of overall fairness within the organizational context.