What process involves identifying gaps in employee performance and competencies?

The process that involves identifying gaps in employee performance and competencies is referred to as needs assessment. This approach is systematic and focuses on determining the specific requirements for training and development within an organization. By conducting a needs assessment, organizations can pinpoint areas where employees may lack the necessary skills or knowledge to meet performance standards or organizational goals.

Needs assessment typically involves gathering data through various methods such as surveys, interviews, performance reviews, and focus groups. This information helps HR professionals and managers identify where gaps exist and what specific competencies need to be developed or improved in the workforce.

On the other hand, training evaluation assesses the effectiveness of existing training programs after they have been implemented; task analysis focuses on understanding the specifics of a job role and the skills required to perform those tasks; and employee onboarding is the process of integrating new hires into the organization. While all these processes are important in human capital management, the identification of performance and competency gaps is specifically the domain of needs assessment.