What refers to ignoring factors beyond an employee's control that affect their performance?

Prepare for the Western Governors University (WGU) HRM5010 C202 Test. Utilize flashcards and multiple-choice questions with hints and explanations to ensure you are well-equipped for your exam!

The concept that refers to ignoring factors beyond an employee's control that affect their performance is opportunity bias. This occurs when evaluators fail to consider external circumstances or barriers that may impact an employee's ability to perform at their best. For instance, if an employee is facing personal difficulties, health issues, or lack of resources, and these are not taken into account during performance evaluations, it can create an unfair assessment of their capabilities. Recognizing opportunity bias helps ensure a more equitable evaluation process by acknowledging the wider context in which an employee is working, thereby allowing for a more accurate representation of their performance based on the conditions they face.

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