Which approach involves training employees in more than one job?

The approach that involves training employees in more than one job is cross-training. This practice allows employees to gain competencies in multiple roles within an organization, enhancing their versatility and adaptability. Cross-training is particularly beneficial in creating a more flexible workforce; it enables team members to cover for one another during absences and ensures that the organization can maintain productivity in various situations.

Training employees in multiple jobs can lead to several advantages, including improved collaboration, enhanced employee morale, and a greater understanding of how different roles contribute to the organization’s overall function. By equipping workers with skills across various positions, organizations can also better prepare for fluctuating workloads and changes in business demands.

Job enlargement refers to expanding an employee's tasks by adding more responsibilities within the same job role, while job analysis involves examining and documenting the duties, responsibilities, and qualifications for a specific job. Job rotation refers to systematically moving employees between different jobs or tasks at predetermined intervals, which is somewhat similar to cross-training but focuses more on rotational assignments rather than providing broader skills training for flexibility across multiple roles.