Which step involves creating work processes and allocating resources in performance management?

The step that involves creating work processes and allocating resources in performance management is indeed the creation of processes. This phase is critical as it lays the foundation for how tasks are to be executed within the team or organization. By defining clear work processes, organizations establish standard procedures, which guide employees on how to perform their jobs efficiently and effectively.

Additionally, during this step, resources such as tools, technologies, and personnel are allocated to ensure that teams have everything they need to succeed. This allocation is essential as it directly impacts productivity and the ability to meet performance goals. Without well-defined processes and appropriate resource allocation, measuring progress or assessing individual performance may not yield accurate or helpful insights into employee contributions and overall organizational effectiveness.