Which term best describes behaviors that are beneficial to an organization but are not required?

The term that best describes behaviors that are beneficial to an organization but are not required is organizational citizenship behaviors. These behaviors go beyond the basic job requirements and encompass actions taken by employees that contribute positively to the organizational environment. Such behaviors can include helping coworkers, volunteering for extra tasks, and promoting a positive workplace culture.

These actions, while not formally part of an employee's job description, significantly enhance team dynamics, improve morale, and lead to better overall performance. Organizations that foster and encourage these types of behaviors often see a more engaged workforce, which can lead to increased productivity and lower turnover rates. The focus on organizational citizenship behaviors highlights the importance of a supportive and cooperative work atmosphere that extends beyond the boundaries of mandatory job tasks.